It’s easy to find a car rental company when you’re travelling across the United States. There are many different companies that offer their services throughout this great country, but each one has its own policies and procedures so it is important for renters to do research before getting behind the wheel of any vehicle!
When I was choosing a car rental company, I considered the cost, the location of the rental office, and a couple of other things, after which I was able to pick Carmen Cars. I was told by a friend that Carmen Cars is a well-reputed company with locations all around New York.
I love that I can get a car in minutes and with the touch of my phone. It’s so easy, safe, and convenient – what more could you want? The staff at Carmen Cars has always been attentive to my needs; they’re friendly too which makes me feel like their customer rather than just another number on an invoice!
Today we’ll take look around some more but first here is information about how things work:
Table of Contents
With the cost of renting a car from Carmen Cars being so reasonable, it’s no wonder that they have such an affordable option. In most cases, their prices are comparable with other companies but there is one thing which sets them apart – discounts on certain vehicles!
This makes choosing this company much simpler because you’ll be able to save money without worrying about getting stuck paying full price when nothing else applies or works out for your needs in terms of what type/brand of desired vehicle etc. Their pricing is not just which can sometimes lead people into making unwise decisions based solely on feeling like it’s too expensive even though it’s not if they would just compare everything in full.
The locations of Carmen Cars rental offices are very convenient. There are offices located in most major cities, and the locations are easy to find. In addition, the hours of operation are very flexible, which is great if you need to rent a car outside of regular business hours. I was more than happy to find out that their services were available 24/7 and 365 days a year.
The staff at Carmen Cars is always helpful and friendly. They are always willing and happy to answer any questions you may have. I have never had a bad experience with the staff at Carmen Cars, and I am grateful for their excellent service. A few weeks back, I had to change my reservation, and the staff was able to help me do that without any problems.
Book or Share a car
Another feature that I must applaud is that the company lets you book an entire car for yourself or share it with another traveler. That gives a choice to the customers and also saves costs on certain routes. I went for a shared ride, and it cost me only $15 for the day, which is almost nothing compared to what other companies were asking.
No Hidden Costs
I have rented cars from other companies in the past, and I have been hit with hidden costs in the form of fees and commissions at the end of my rental. This has never happened with Carmen Cars. I appreciate that the company does not try to sneak any extra charges past its customers.
I think such practices are unfair, and I am glad that Carmen Cars does not engage in them because it makes the company more trustworthy.
Let me share a personal experience here. Some time ago, I rented a car from a different company for a week. When I returned the car, I was charged an extra $100 for “fuel” even though I had only filled the tank up to the required level. This was definitely not what I expected, and it made me angry. Thankfully, this has never happened with Carmen Cars.
Carmen Cars offers roadside assistance to its customers at no extra cost. This is a great perk, and it can come in handy if you have a problem with your car. I have used the roadside assistance service a few times, and I have been happy with the results.
I want to state generally that roadside assistance is a valuable service to have, and I am glad that Carmen Cars offers it free of charge to its customers. This shows that the rental firm cares about its customers and is willing to go the extra mile to help them.
I have already mentioned this, but I think it is worth mentioning again. Carmen Cars is a well-reputed company. The website clearly states that customers take more than 3000 trips with them a day, and their cars have covered 36,00,00,000 miles already.
Also, their customer base is around 50,00,000, which is a testimony to their high service standards. I have never had a bad experience with this company, and I have always been happy with the service I received.
Methods to Contact
I think this is an area where the company could improve. There are only a few ways to contact Carmen Cars, and I would like to see the company expand its contact options. Currently, customers can contact Carmen Cars by filling out a form on their website. I would really like to see the company add more contact methods, such as social media platforms. This would make it very easy for us to get in touch with the company, and it would also make the company staff more accessible.
I also noticed that the company’s website is available in one dialect only. This is great because it makes the website more accessible to a wider audience. I think the company should consider translating the website into more dialects because this would make it even easier for customers to use. Also, it would show that the company is interested in catering to a global audience.
Overall, I have had a great experience with Carmen Cars’ rental service. The company offers excellent service at a fair price, and it is a well-reputed name. I like how they always keep their customers in mind, and I have never had a bad experience with this company. Their staff are friendly and helpful, and the roadside assistance service is a valuable perk.
However, I think the company could expand its contact methods, and I would also like to see the website translated into more dialects. Despite these few areas for improvement, I am happy with my experience with Carmen Cars because they always deliver on their promises. Thank you for reading my review. I hope it was helpful for you.